NHS 111 provides 24-hour expert non-emergency medical help. It’s free to call from landlines and mobile phones and is staffed by fully-trained advisors and experienced clinicians.
Pharmacists can give confidential expert advice and treatment for a range of common illnesses and complaints, such as allergies, minor cuts, bruises and skin conditions. They can also arrange an urgent prescription for a supply of any prescribed medicines that run out, so you don’t have to use the out of hours’ service or the emergency department. This service is also available for anyone who’s on holiday or visiting family.
When your child is ill or injured, it is very difficult to decide if/when to call your child’s GP, NHS 111 or go to the Emergency Department. With travel restrictions now relaxed in Wales, we anticipate that there will be an increase in the tourist population in the Hywel Dda Health Board area Ceredigion, Carmarthenshire and Pembrokeshire)
Do not delay in seeking advice and treatment if your child is unwell or injured. The Royal College of Paediatrics and Child Health has produced a helpful guide for parents to understand when to seek advice and treatment for their child.
Note that there are changes at the hospitals that serve the three counties covered by the Hywel Dda Health Board:
Bronglais Hospital in Aberystwyth: Children will continue to be seen in the emergency department or be directed to the children assessment area.
Glangwili Hospital, Carmarthen: At Glangwili Hospital, a new temporary Paediatric Assessment Area has been set up, adjacent to the Emergency Department, that will assess children in a separate facility to Adults.
Withybush Hospital, Haverfordwest: As part of the response to the COVID-19 pandemic, the Paediatric Ambulatory Care Unit (PACU) at Withybush General Hospital has been converted into an Adult Urgent Care Assessment area for the duration of the pandemic. Children with minor injuries will still be able to access care at Withybush but parents of children with unknown symptoms are asked to either contact their local GP, out of hours services via NHS 111, or take their child directly to Glangwili Hospital. For children with emergency conditions, parents are asked to dial 999.